Realizes what the influence on others is from one's own organizational position and how others react to this (superior-subordinate)
Recognizes tensions among team members or within groups and makes these discussable
Recognizes when someone is put in an awkward position and takes action to remove this embarrassment
Quickly understands the interpersonal dynamics among group members and discusses these when ineffective
Presents critical issues and sensitive matters in such a way that the feelings of others are taken into account
Is open to a diversity of norms, values, cultures, and codes of conduct and acts accordingly