Client service

Networking

General behavior

  • Communicates regularly with contacts 

  • Attends meetings to network 

  • Shows active interest in other people 

  • Takes initiative to meet new contacts 

  • Builds and actively works on his (social) network 

  • Communicates regularly with contacts 

  • Attends meetings to network 

  • Shows active interest in other people 

  • Takes initiative to meet new contacts 

  • Builds and actively works on his (social) network 

Strategic

behavior

  • Actively seeks contacts that are useful, regardless of cultural differences or other barriers 

  • Establishes contacts with other departments to increase the chances of success for its own project (collaboration, support) 

  • Can activate its own network (e.g., for information) to support its own work 

  • Involves others in its own professional networks and encourages them to expand 

  • Engages others to create a broader base of support so that the organization can better achieve its objectives 

  • Seeks targeted contact with others who can play a role in building an influential network 

  • Is honest, collaborative, and non-manipulative in leveraging its own network 

  • Actively seeks contacts that are useful, regardless of cultural differences or other barriers 

  • Establishes contacts with other departments to increase the chances of success for its own project (collaboration, support) 

  • Can activate its own network (e.g., for information) to support its own work 

  • Involves others in its own professional networks and encourages them to expand 

  • Engages others to create a broader base of support so that the organization can better achieve its objectives 

  • Seeks targeted contact with others who can play a role in building an influential network 

  • Is honest, collaborative, and non-manipulative in leveraging its own network