Client service

Environmental awareness

General behavior

  • Has a good general education 

  • Reads the right professional literature 

  • Possesses broad knowledge regarding the organization or field of expertise 

  • Has extensive knowledge on a variety of subjects 

  • Has a good general education 

  • Reads the right professional literature 

  • Possesses broad knowledge regarding the organization or field of expertise 

  • Has extensive knowledge on a variety of subjects 

Strategic

behavior

  • Maintains contacts with decision-makers and those who have influence on the operation and continuity of the organization 

  • Analyzes societal developments and comes up with policy proposals based on this analysis that influence the direction of the organization 

  • Demonstrates awareness and knowledge of the organization's place in the network of other stakeholders and competing organizations 

  • Recognizes the importance of collaboration; is aware of mergers and acquisitions within other organizations and takes action to respond to new forms of service delivery 

  • Follows international developments and establishes contacts at this level for the benefit of the positioning of the own organization 

  • Maintains contacts with decision-makers and those who have influence on the operation and continuity of the organization 

  • Analyzes societal developments and comes up with policy proposals based on this analysis that influence the direction of the organization 

  • Demonstrates awareness and knowledge of the organization's place in the network of other stakeholders and competing organizations 

  • Recognizes the importance of collaboration; is aware of mergers and acquisitions within other organizations and takes action to respond to new forms of service delivery 

  • Follows international developments and establishes contacts at this level for the benefit of the positioning of the own organization