Operations

Assertiveness

General behavior

  • Speaks calmly and clearly expresses an opinion or viewpoint 

  • Does not interrupt when something is wrong, but expresses dissatisfaction on their own initiative 

  • This radiates confidence through a straight posture and looks the other person in the eye 

  • Expresses their own opinion (for example during a team meeting), even if it contrasts with colleagues' opinions 

  • Remains calm, even when others act and speak dominantly and loudly 

  • Speaks calmly and clearly expresses an opinion or viewpoint 

  • Does not interrupt when something is wrong, but expresses dissatisfaction on their own initiative 

  • This radiates confidence through a straight posture and looks the other person in the eye 

  • Expresses their own opinion (for example during a team meeting), even if it contrasts with colleagues' opinions 

  • Remains calm, even when others act and speak dominantly and loudly 

Strategic

behavior

  • Advocates for the interests of their own organization in partnerships 

  • Acts diplomatically; knows when to speak up clearly or not 

  • Sometimes deliberately keeps their own opinion to themselves until sufficient support has been gained 

  • Advocates for the interests of their own organization in partnerships 

  • Acts diplomatically; knows when to speak up clearly or not 

  • Sometimes deliberately keeps their own opinion to themselves until sufficient support has been gained