Quality manager

Quality orientation

General behavior

  • Works meticulously without many errors 

  • Proposes improvements 

  • Demonstrates behavior that is a model of high quality 

  • Delivers high-quality work 

  • Works meticulously without many errors 

  • Proposes improvements 

  • Demonstrates behavior that is a model of high quality 

  • Delivers high-quality work 

Tactical

behavior

  • Encourages others to consider the quality 

  • Uses complaints to change things so that the complaint does not recur 

  • Regularly checks whether the work of others or the team meets the established quality standards 

  • Encourages the team to pay attention to the quality aspects of the delivered work 

  • Clearly and explicitly states what quality is expected 

  • Encourages others to consider the quality 

  • Uses complaints to change things so that the complaint does not recur 

  • Regularly checks whether the work of others or the team meets the established quality standards 

  • Encourages the team to pay attention to the quality aspects of the delivered work 

  • Clearly and explicitly states what quality is expected