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Attention to detail
Commercial power
Empathy
Integrity
Customer focus
Quality orientation
Decision making
Planning and organizing
Problem analysis
Collaborate
Written skills
Resilient
Responsibility
Progress check
Quality manager

Decision making

General behavior

  • Distinguishes facts from opinions 

  • Uses adequate criteria in deliberation and judgment 

  • Weighs alternatives against each other 

Strategic

behavior

  • Supports an endpoint judgment or conclusion with relevant and logical arguments from multiple perspectives 

  • Displays criteria on which a conclusion is based 

  • Recognizes the consequences of conclusions and judgments for others 

  • Has multiple alternatives available 

  • Encourages others to distinguish between relevant and less relevant aspects of an issue