Quality manager

Problem analysis

General behavior

  • Distinguishes between main and secondary issues 

  • Has a sufficient work and thinking level for the function 

  • Identifies connections between different problems 

  • Does not settle for incomplete information, continues searching until sufficient data is available 

  • Distinguishes between main and secondary issues 

  • Has a sufficient work and thinking level for the function 

  • Identifies connections between different problems 

  • Does not settle for incomplete information, continues searching until sufficient data is available 

Tactical

behavior

  • Signals problems that arise in the daily course of affairs and recognizes the consequences for the progress of the work 

  • Views an emerging problem from multiple perspectives (finance, strategy, image, personnel) 

  • Places the development of issues in time (short and long term) 

  • Establishes connections between seemingly unrelated problems and events 

  • Quickly gets to the heart of the matter by asking the right questions and using the right sources

  • Signals problems that arise in the daily course of affairs and recognizes the consequences for the progress of the work 

  • Views an emerging problem from multiple perspectives (finance, strategy, image, personnel) 

  • Places the development of issues in time (short and long term) 

  • Establishes connections between seemingly unrelated problems and events 

  • Quickly gets to the heart of the matter by asking the right questions and using the right sources