Attention to detail
Decisiveness
Commercial power
Conflict management
Empathy
Integrity
Quality orientation
Independence
Persuasiveness
Planning and organizing
Problem analysis
Collaborate
Written skills
Resilient
Progress check
Controller en Security officer
Conflict management
General behavior
Recognizes the interests and motivations of conversation partners
Accurately assesses the emotions and depth of the conflicting parties
Accurately assesses the scope of the conflict
Strategic
behavior
Recognizes complex interests and unspoken opinions
Anticipates possible complex conflicts of interest and latent conflicts
Has various strategies available in advance to reduce tensions
Bridges opposing opinions by seeking one or more common denominators
Accurately assesses the power dynamics in a team or group